Frequently Asked Questions
Everything you need to know about your Brooklyn Clothing order.
What is the standard shipping timeframe?
We offer standard shipping across the United States within 3-5 business days. International shipping typically takes 7-14 business days depending on the destination and customs processing.
How can I return an item?
You can return any unworn, unwashed items with original tags attached within 30 days of purchase. Simply visit our online portal to generate a prepaid return shipping label.
How do I know which size to order?
Each product page features a detailed size guide with specific measurements. If you are between sizes, we generally recommend sizing up for a more comfortable, relaxed fit.
Are your materials sustainably sourced?
Brooklyn Clothing is committed to ethical fashion. 80% of our current collection is made from organic cotton, recycled polyester, or Tencel to minimize our environmental footprint.
Can I modify or cancel my order after it's placed?
To ensure fast delivery, we process orders quickly. You can modify or cancel your order within 60 minutes of placement by contacting our support team via live chat.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and interest-free installment plans through Klarna and Afterpay.